Privacy Policy

Our Commitment to Privacy

Expert Supervisor, LLC (Expert Supervisor) is committed to protecting and respecting your privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This privacy does not describe information collection practices on other sites, including those linked to or from our web site.

The Information We Collect

This notice applies to all information collected or submitted on the Expert Supervisor website. The types of personal information collected at these pages are:

  • Name
  • Name prefix (Mr., Ms., Dr.)
  • Address
  • Email address
  • Phone number
  • Credit card information
  • Organization name
  • Organization address
  • Responses to "How did you hear about us?" (etips page)
  • Comments about Expert Supervisor (Send a Comment page)

Cookies

We collect no cookies or write cookies to your machine in any way.

The Way We Use Information

We use the information you provide about yourself to improve our site and better tailor it to meet our users' needs. We do not share this information with outside parties except to the extent necessary to complete your request for our services. Expert Supervisor reserves the right to reveal this information pursuant to a valid subpoena or court order.

We may use email addresses we collect in the following ways:

  • To answer email we receive for tech support and customer service.
  • To mail our bi-weekly newsletter (etips) from an email list management service (mailermailer). You may opt-out of receiving etips at any time (see Opt-Out of Etips).
  • To disseminate data collection surveys. These data collection surveys are used to collect information about user satisfaction and ways to improve our site's content and services. Participation in these surveys is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. The results of these surveys will not be distributed in a way that would identify a specific user.
  • To notify you about important changes to our web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request using the "Send A Comment" link from the Expert Supervisor start page.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Opt-Out of Etips Newsletter

If you wish to no longer receive our email newsletter, etips, you can unsubscribe at any time. To unsubscribe click on the link in the etips newsletter under the heading "Changes or to Unsubscribe."

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We take online payments for our subscription and product services. We use Authorize.net as our external payment provider. Authorize.net requires that your provide your credit card details to process the transaction. This is done on a secure Authorize.net server using SSL (secure sockets layer). As you go through the transaction process we let you know when you are about to be transferred to Authorize.net's servers for the secure transaction. After the transaction has been authorized, you are returned to the Expert Supervisor site. Expert Supervisor does not have any access to these credit card details and they are not stored or processed in any way by Expert Supervisor.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website form those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Third-Party Website

This website may provide links to third-party websites. Any such links are provided as a convenience to you. Expert Supervisor has no control over these websites or their content and does not assume any responsibility or liability for these websites. Expert Supervisor does not endorse or make any representations about these websites, or any information, materials or products found thereon. If you access any of the third-party websites linked on the web site, you do so at your own risk.

Control of Organization Code and Password

You may not disclose your Expert Supervisor organization code or username and password to any third party nor share it with any third party. If your password has been compromised for any reason, you should immediately change your password. You can change your password by visiting the "My Account" page that can be accessed from the Expert Supervisor "Start" page.

How You Can Access or Correct Your Information

At any time, you may review and change the information you submitted during registration by clicking on the "My Account" page that can be accessed from the Expert Supervisor "Start" page.

To protect your privacy and security, we will ask that you login to Expert Supervisor using your username and password to verify your identity before granting access or making changes.

Changes to Privacy Policy

If we make any material changes to this privacy policy that do not affect user information, we will post those changes on our website before the changes go into affect. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email, prior to making such changes. You will have a choice as to whether or not we use your information in this different manner.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at:

Canopy Software, Inc.
1493 Market Street
Tallahassee, Florida 32312
(850) 294-5513

You may also contact us by using the "Send A Comment" page that can be accessed from the Expert Supervisor "Start" page.